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© 2018 by Wild Celia. Proudly created with Wix.com

SHIPPING POLICY

UK Mainland

(UK) Standard delivery within 3-5 working days. £5.99

All mainland UK delivery is by courier and a signature is required.

UK non-Mainland

 

All non-mainland UK, delivery is by courier and a signature is required.

N.Ireland/ Channel Island/ Scottish Islands 3-5 working day service. £14.99

European Union

All EU delivery is by courier and a  signature is required.

Central Europe/Non-EU/Eastern/ Southern Europe 3-5 working days service. £20.00

Rest of the World

All Rest of the World delivery is by courier and a signature is required.

The Americas, Asia, Australasia 3-5 working day service £31.00

Provided that we have processed and received payment in full for the products, 

ownership of an item will pass to you once we have delivered the item to you

(either directly, or by leaving it in a safe place or with a neighbour).

 When an item has been delivered, risk of damage to, or loss of the item passes to you.

Please note that working days for us are Monday - Friday and do not include national UK bank holidays. 
 

For urgent orders please contact info@wildcelia.co.uk

RETURN & EXCHANGE POLICY

The Returns Policy is for goods purchased on the website or over the telephone. We will only refund or exchange unused home fragrance products if they are returned to us in their original packaging and in re-saleable condition. We hope that you will be pleased with your order. If you have any problems, please notify us in writing, or by email, within seven days of receipt of your order. 

Any correspondence should be sent to: 

 

Wild Celia Ltd  P.O. Box 72493, London, W9 4GT
Email : info@wildcelia.co.uk

If you return items for reasons other than defects in the goods, or incorrect delivery, you will be required to pay for the return of the item to us. Please ensure that the package is wrapped and boxed securely and for your protection we recommend that you obtain a 'certificate of postage' from the Post Office, as we cannot accept liability for goods lost in transit. Replacement goods will be sent to you free of additional postage and packaging costs using our standard delivery tariff.

All returns should be sent to;


Wild Celia Ltd  P.O. Box 72493, London, W9 4GT